350-801 Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) Training - OEM Certkit

The Implementing and Operating CLCOR 350-801 Implementing and Operating Cisco Collaboration CertKit helps you prepare for advanced-level roles focused on implementation and operation of Cisco collaboration solutions. You will gain the knowledge and skills needed to implement and deploy core collaboration and networking technologies, including infrastructure and design, protocols, codecs, and endpoints, Cisco Internetwork Operating System (IOS®) XE gateway and media resources, call control, Quality of Service (QoS), and additional Cisco collaboration applications.

Prerequisites:
To fully benefit from this course, you should have the following knowledge and skills:
Working knowledge of fundamental terms of computer networking, including LANs, WANs, switching, and routing
Basics of digital interfaces, Public Switched Telephone Networks (PSTNs), and Voice over IP (VoIP)
Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployment

Course content

CLCOR: Cisco Collaboration Core Technologies

Course: 39 Minutes

• Course Overview
• Cisco's Collaboration Architecture
• Collaboration Deployment Models
• Cisco UC Licensing
• High Availability and Capacity Planning
• Cisco Unified CM Security Requirements
• Implementing Cisco Unified CM Security
• Course Summary

CLCOR: CM Disaster Recovery & IP Protocols

Course: 56 Minutes

• Course Overview
• Cisco Unified CM Disaster Recovery
• Using Cisco Unified CM Disaster Recovery
• Dial Plan in Unified CM
• Cisco Edge Devices for Collaboration
• IP Network Protocols in Unified Communication
• Using IP Network Protocols: DHCP and TFTP
• Using IP Network Protocols: DNS, NTP, and SNMP
• Using IP Network Protocols: CDP and LLDP
• Course Summary

CLCOR: Call Signaling & Call Setup Processes

Course: 45 Minutes

• Course Overview
• Voice and Video Codecs
• Configuring Codec Negotiation
• Call Signaling over IP Networks
• The IP Phone Initialization Process
• Configuring and Troubleshooting UC Endpoints
• Single-site On-Cluster Calling
• Identifying Single-site On-Cluster Calling Issues
• Course Summary

CLCOR: Call Setup & Teardown Process

Course: 40 Minutes

• Course Overview
• Basic Call Setup and Teardown Processes
• SIP Call Setup and Teardown Processes
• Troubleshooting Call Setup Issues
• Call Control Protocols in Cisco UC
• DTMF Signaling over IP Networks
• Discovering the Digit Analysis Process in Cisco UCM
• Course Summary

CLCOR: LDAP Sync & Authentication

Course: 32 Minutes

• Course Overview
• LDAP Integration in Cisco Unified CM
• LDAP Synchronization and Authentication in Cisco UCM
• LDAP Considerations before Cisco UCM Integration
• Access Control Group in Cisco Unified CM
• Configuring Feature Group Template in Cisco UCM
• Integrating LDAP with Cisco Unified CM
• Course Summary

CLCOR: Endpoint Provisioning in Cisco Unified CM

Course: 46 Minutes

• Course Overview
• Endpoint Provisioning Possibilities in Cisco UCM
• Demonstrating Manual and Auto-provisioning Methods
• Self-provisioning of Endpoints on Cisco UCM
• Components of Self-provisioning in Cisco UCM
• Self-provisioning Authentication Modes in Cisco UCM
• Configuring Self-provisioning in Cisco Unified CM
• The Batch-provisioning Method in Cisco Unified CM
• Illustrating Endpoint Registration in Cisco UCM
• Course Summary

CLCOR: Understanding Voice & Video Codecs

Course: 43 Minutes

• Course Overview
• Encoding and Decoding Voice with Codecs
• Voice Codecs in an IP Network
• Video Codecs in an IP Network
• Bandwidth Uses and Encryption for Voice and Video
• Using Cisco Codec Bandwidth Calculator
• Call Admission Control (CAC) in Cisco UCM
• Implementing Call Admission Control in Cisco UCM
• Course Summary

CLCOR: Cisco Unified CM Dial Plan

Course: 29 Minutes

• Course Overview
• Features of a Cisco Unified CM Dial Plan
• Endpoint Addressing in Cisco Unified CM
• The Call Routing Process in Cisco Unified CM
• Call Routing Rules in Cisco Unified CM
• Digit Collection and Analysis Methods in Cisco UCM
• Variable Length & Overlapping Patterns in Cisco UCM
• Configuring Call Routing and Endpoint Addressing
• Course Summary

CLCOR: Understanding & Configuring MGCP Gateways

Course: 46 Minutes

• Course Overview
• Components of Media Gateway Control Protocol
• MGCP Gateway Configuration Methods
• Path Selection Process in Cisco Unified CM
• Route Groups in Cisco Unified CM
• Route List and Route Pattern in Cisco Unified CM
• Digit Manipulation in Cisco Unified CM
• Configuring MGCP Gateways in Cisco IOS and UCM
• Configuring and Troubleshooting ISDN PRI/BRI
• Course Summary

CLCOR: Configuring Cisco IOS Gateway

Course: 1 Hour, 6 Minutes

• Course Overview
• Call Legs and Dial Peers in Cisco IOS Gateway
• Configuring Dial Peers in Cisco IOS Gateway
• Working with PRI Connection and Voice Gateway
• Exploring Inbound and Outbound Dial Peer Match
• Digit Manipulation in Cisco IOS Gateways
• Configuring Digit Manipulation in Cisco IOS Gateways
• Codec Selection and DTMF Relay in Cisco IOS Gateways
• Course Summary

CLCOR: Class of Service & Toll Fraud Prevention

Course: 57 Minutes

• Course Overview
• Class of Service (CoS) in Cisco Unified CM
• Components of Class of Service in Cisco UCM
• Considerations for Class of Service Implementation
• Configuring Class of Services in Cisco Unified CM
• Time of Day Routing in Cisco Unified CM
• Client Matter Codes & Forced Authorization Codes
• Configuring Time of Day Routing in Cisco UCM
• Types of Toll Fraud in Cisco Unified CM
• Toll Fraud Prevention Tools in Cisco Unified CM
• Implementing Toll Fraud Prevention in Cisco UCM
• Course Summary

CLCOR: Implementing Globalized Call Routing

Course: 35 Minutes

• Course Overview
• The Need for Globalized Call Routing
• Globalized Call Routing Application Scenarios
• Number Formats in Globalized Call Routing
• Globalizing the Localized Call at Ingress
• Localizing the Globalized Call at Egress
• Implementing Globalized Call Routing in Cisco
• Course Summary

CLCOR: Media Resources in Cisco Unified CM

Course: 51 Minutes

• Course Overview
• Media Resources in Cisco Unified CM
• Media Resource Allocation and Access in Cisco UCM
• The Annunciator Feature in Cisco Unified CM
• Music On Hold (MOH) in Cisco Unified CM
• Audio and Video Conference Resources in Cisco UCM
• Audio and Video Conference Types in Cisco UCM
• Transcoder and Media Termination Point (MTP)
• Course Summary

CLCOR: Cisco Collaboration Applications

Course: 52 Minutes

• Course Overview
• Features of Cisco Unity Connection (CUC)
• Integrating Cisco Unity Connection with CUCM
• Integrating Unity Connection with CUCM Using SIP
• Managing Users in Cisco Unity Connection
• Cisco Unity Connection Call Handlers
• Cisco Unified IM and Presence Service Deployment
• Deploying Cisco Jabber Using the On-premises Model
• Components of Mobile and Remote Access (MRA)
• Course Summary

CLCOR: CLCOR: Quality of Service in a Cisco UC Network

Course: 43 Minutes

• Course Overview
• Common Problems in a UC Network
• QoS in a UC Network
• Network Traffic Types and their Characteristics
• QoS Mechanisms, Tools, and Deployment Options
• QoS Deployment Models
• Key DSCP Values for a UC Network
• Classification and Marking in QoS
• Configuring and Verifying QoS Components
• Course Summary

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