Exam MB-920 Microsoft Dynamics 365 Fundamentals ERP

This exam covers the features and capabilities of Microsoft Dynamics 365 finance and operations apps. Candidates of this exam should have general knowledge of or relevant working experience in an Information Technology (IT) environment. They should also have a fundamental understanding of financial principles and business operations.

This exam covers the features and capabilities of finance and operations apps.

As a candidate for this exam, you should have:

• General knowledge of or relevant working experience with an IT environment.

• A fundamental understanding of financial principles and business operations.

• Describe Dynamics 365 Supply Chain Management (20–25%)

• Describe Dynamics 365 Finance (20–25%)

• Describe Dynamics 365 Commerce (10–15%)

• Describe Dynamics 365 Human Resources (10–15%)

• Describe Dynamics 365 Project Operations (10–15%)

• Describe the finance and operations core functionality (15–20%)

• Describe Supply Chain Management capabilities and features

• Describe the order-to-cash process

• Describe the procure-to-pay process

• Describe products and released products

• Describe product master records, product variants, and product dimensions

• Describe pricing and discounts in relation to trade agreements

• Describe picking, packing, and reserving inventory

• Describe lean, discrete, and process manufacturing

• Describe bills of materials (BOMs), routes, and operations as they relate to production orders

• Describe shop floor management

• Describe master planning

• Describe costing methods

• Describe on-hand inventory capabilities

• Describe inventory reservations, picking and packing, replenishment, and shipments

• Describe use cases for Warehouse Management Systems (WMS)

• Describe use cases for Transportation Management Systems (TMS)

• Describe Finance capabilities and features

• Describe organization and legal entities

• Describe tax capabilities

• Describe charts of accounts including main accounts, balance sheets, and income statements

• Describe journaling concepts

• Describe financial dimensions and dimension sets concepts

• Describe periodic financial processes

• Describe core accounts payable components including vendors, purchase orders, and vendor invoices

• Describe vendor payments and settlements including three-way matching concepts

• Describe core accounts receivable components including customers, customer invoices, and free text invoices

• Describe credit and collection processes

• Describe cash and bank management concepts

• Describe expense management capabilities

• Describe fixed asset management capabilities

• Describe budgeting capabilities

• Describe Commerce channels

• Describe channel management concepts

• Describe product hierarchies and assortments

• Describe retail pricing and discounts

• Describe e-commerce capabilities, including business-to-business (B2B) and business-to-customer (B2C)

• Describe customer loyalty concepts

• Describe how to create personalized customer using clienteling

• Describe how Fraud Protection reduces fraudulent activities

• Describe workers and positions

• Describe the hire-to-retire process

• Describe leave and absence capabilities

• Identify integration options between Human Resources and LinkedIn

• Describe compensation and benefits capabilities

• Describe self-service capabilities

• Describe employee training and certification features

• Describe performance management capabilities

• Describe project-based services and project types

• Describe project sales capabilities

• Describe project contract capabilities

• Describe project pricing capabilities

• Describe the project lifecycle including project invoicing and revenue recognition

• Describe project planning, scheduling, and resourcing capabilities

• Describe work breakdown structures (WBS)

• Describe project cost tracking capabilities including time and expense costs

• Describe enterprise resource planning (ERP)

• Describe finance and operations apps use cases

• Explore the finance and operations user interface

• Describe built-in reporting capabilities including workspaces

• Describe options for analyzing data by using Power BI

• Describe Microsoft Office 365 integration capabilities, including Microsoft Excel, SharePoint, and Teams

• Describe Microsoft Power Platform integration options

• Describe Business Events integration capabilities