MS-700 Managing Microsoft Teams 2024 Training - OEM Certkit

The Managing Microsoft Teams course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. In this course, you will learn about various Teams management tools, security and compliance feature for Teams, network requirement for Teams deployment as well as different Teams settings and policies for managing collaboration and communication experience in Teams.

Prerequisites:

• A proficient understanding of basic functional experience with Microsoft 365 services.
• A proficient understanding of general IT practices, including using PowerShell.

Course outcome:

In this course, you will learn to:

• What is Microsoft Teams and how the components work together?
• How to implement Governance, Security and Compliance for Microsoft Teams
• How to prepare an organizations environment for a Microsoft Teams deployment
• How to deploy and manage teams
• Ways of managing collaboration in Microsoft Teams
• Techniques to manage and troubleshoot communication in Microsoft Teams

Who should attend:
Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam.

MS-700 - Managing Microsoft Teams: Network Planning & Configuration

Course: 1 Hour, 10 Minutes

• Course Overview
• Network Preparation for Microsoft Teams
• Coexistence and Interoperability in Teams
• Deployment Planning
• Project Scope Definition
• Life Cycle Management Planning
• Governance Planning
• Conduct User Pilots
• Microsoft Teams Rollout with the Help of Advisor for Teams
• Preparing an Environment for Microsoft Teams Integration
• Creating a Network Plan, Custom Personas, and Adding Sites
• Creating and Analyzing a Report with Network Planner
• Course Summary

MS-700 - Managing Microsoft Teams: Microsoft Teams Environment Management

Course: 1 Hour, 35 Minutes

• Course Overview
• Microsoft Dataverse for Teams Environment Management
• Managing Teams Environment Settings
• Optimizing the Network Experience
• Quality of Service (QoS) in Microsoft Teams
• Configuring QoS on Windows Clients
• Proxy Servers
• Microsoft Enterprise Content Delivery Network (eCDN)
• Configuring eCDN
• Using the Microsoft Teams Network Assessment Tool
• Using the Microsoft 365 Network Connectivity Test Tool
• The Meeting Migration Service (MMS)
• Managing MMS
• Course Summary

MS-700 - Managing Microsoft Teams: Security and Compliance in Microsoft Teams

Course: 1 Hour, 38 Minutes

• Course Overview
• Security and Compliance in Microsoft Teams
• Configuring Alert Policies
• Microsoft Teams Administrative Roles
• Assigning Admin Roles in Azure Active Directory (AAD)
• Configuring End-to-end Encryption for Microsoft Teams Meetings
• Microsoft Defender XDR
• Configuring Microsoft Defender XDR
• Retention Policies
• Creating a Retention Policy
• Sensitivity Labels
• Creating Sensitivity Labels
• Course Summary

MS-700 - Managing Microsoft Teams: Managing Security & Compliance

Course: 1 Hour, 17 Minutes

• Course Overview
• Data Loss Prevention (DLP) in Microsoft Teams
• Creating and Deploying Data Loss Prevention (DLP) Policies
• Conditional Access in Microsoft Teams
• Configuring Conditional Access
• Information Barrier (IB) Policies
• Utilizing Information Barrier Triggers
• Insider Risk Management
• Managing Permissions for Insider Risk Management
• Configuring Sensitivity Labels and Meeting Recording Policies
• Conducting eDiscovery Investigations in Microsoft Teams
• Course Summary

MS-700 - Managing Microsoft Teams: Governance Planning

Course: 1 Hour, 19 Minutes

• Course Overview
• Life Cycle Management in Microsoft Teams
• Managing the Microsoft Teams Licenses Life Cycle
• Locating Data in Microsoft Teams
• Governance Planning for Microsoft Teams
• Group Planning for Microsoft Teams
• Configuring Update Policies
• Managing Microsoft Teams Policy Packages
• Configuring Policies for Users and Groups
• Creating and Managing Microsoft 365 Groups
• Managing Group Expiration Policies
• Configuring Naming Policies for Groups
• Course Summary

MS-700 - Managing Microsoft Teams: Group & Role Management

Course: 52 Minutes

• Course Overview
• Group and Team Expiration, Retention, and Archiving
• Archiving, Deleting, and Unarchiving Teams
• Restoring and Troubleshooting Deleted Microsoft 365 Groups
• Microsoft Access Reviews for Teams and Groups
• Creating Access Reviews
• Using PowerShell and Microsoft Graph to Perform Operations
• Microsoft Entra Roles
• Using Groups to Manage Role Assignments
• Assigning User Roles with Microsoft Entra ID
• Course Summary

MS-700 - Managing Microsoft Teams: External Collaboration

Course: 1 Hour, 40 Minutes

• Course Overview
• External Collaboration with Microsoft Teams
• Configuring SharePoint Online and OneDrive External Sharing
• External Access Planning
• The Native Chat Experience for External Users
• Interoperability and Its Limitations
• Configuring External Access in Microsoft Teams
• Configuring External Collaboration with Microsoft Entra ID
• The Guest Experience in Microsoft Teams
• Implementing Conditional Access with Microsoft Purview
• Configuring Shared Channels for External Access
• Configuring Cross-tenant Access Settings for B2B Direct Connect
• Configuring Guest Access
• Restricting Guest Access
• Adding and Removing Guests
• Viewing and Editing Guest User Information
• Joining a Team as a Guest
• Course Summary

MS-700 - Managing Microsoft Teams: Clients & Devices

Course: 1 Hour, 19 Minutes

• Course Overview
• Microsoft Teams Client Management
• Microsoft Teams Licensing Requirements
• Managing Configuration Profiles for Teams Devices
• Configuring Teams Devices
• Updating Teams Devices Remotely
• Provisioning and Configuring Remote Sign-in for New Devices
• Teams for Virtualized Desktop Infrastructure (VDI)
• Microsoft Teams Rooms Features and Capabilities
• Microsoft Teams Rooms Pro Management Service
• Managing Accounts for Microsoft Teams Rooms
• Configuring Microsoft Teams Rooms
• Maintaining and Operating Teams Rooms
• Course Summary

MS-700 - Managing Microsoft Teams: Creating & Managing Teams

Course: 1 Hour, 53 Minutes

• Course Overview
• Using Advisor for Teams to Plan a Teams Rollout
• Team Owners and Moderator Capabilities
• Creating a Team
• Creating a Team from SharePoint
• Microsoft Teams Templates
• Microsoft Teams Template Types
• Creating Custom Team Templates
• Creating a Team from a Template
• Team Memberships, Roles, and Settings
• Managing Teams
• Managing Team Settings and Permissions
• Privacy and Sensitivity Settings in Microsoft Teams
• Configuring Team Privacy Settings
• Configuring Sensitivity Settings in Microsoft Teams
• Best Practices for Organizing Teams
• Creating Org-wide Teams
• Course Summary

MS-700 - Managing Microsoft Teams: Channels & Chats

Course: 1 Hour, 28 Minutes

• Course Overview
• Channels in Microsoft Teams
• Working with Channels
• Configuring Channels
• Managing Channels
• Sending Messages to Channels
• Sharing and Cross-posting Channels
• Managing Channel Policies
• Managing Channel Membership
• Messaging Policies
• Configuring Teams Messaging Policies
• Managing App Integration
• Course Summary

MS-700 - Managing Microsoft Teams: Managing Apps

Course: 1 Hour, 2 Minutes

• Course Overview
• App Management and Governance in Microsoft Teams
• Configuring Organization-wide App Settings for Microsoft Teams
• Managing App Permission Policies in Microsoft Teams
• Managing App Setup Policies in Microsoft Teams
• Extensibility in Microsoft Teams
• Configuring the Microsoft Teams App Store
• Customizing App Branding
• Uploading Apps in Microsoft Teams
• Enabling Loop Experiences in Teams
• Course Summary

MS-700 - Managing Microsoft Teams: Meetings & Events

Course: 1 Hour, 35 Minutes

• Course Overview
• Meeting Types in Microsoft Teams
• Enabling Intelligent Meeting Recaps in Microsoft Teams
• Meeting Policies for Microsoft Teams
• Configuring Meeting Settings for Microsoft Teams
• Managing Meeting Templates for Microsoft Teams
• Managing Meeting Policies for Microsoft Teams
• Managing Meeting Customization Policies for Microsoft Teams
• Managing Conference Bridges in Microsoft Teams
• Configuring Conferencing Policies in Microsoft Teams
• Managing Conferencing Policies for Users in Microsoft Teams
• Live Events in Microsoft Teams
• Configuring Live Events in Microsoft Teams
• Immersive Spaces in Microsoft Teams
• Scheduling Meetings in Microsoft Teams
• Joining a Meeting in Microsoft Teams
• Course Summary

MS-700 - Managing Microsoft Teams: Phone Numbers & Services

Course: 1 Hour, 10 Minutes

• Course Overview
• Microsoft Teams Phone
• Planning for Teams Phone
• Teams Device Requirements
• Hybrid Environments with PSTN
• Adding and Modifying Network Sites in Microsoft Teams
• Phone System Setup in Microsoft Teams
• Managing Resource Accounts in Microsoft Teams
• Configuring Calling Policies in Microsoft Teams
• Creating Caller ID Policies in Microsoft Teams
• Configuring Call Park Policies in Microsoft Teams
• Requesting New Service Numbers in Microsoft Teams
• Course Summary

MS-700 - Managing Microsoft Teams: Managing Calling

Course: 1 Hour, 20 Minutes

• Course Overview
• Network Settings for Cloud Voice Features
• Planning a Teams Voice Solution
• Managing Voice Settings in Microsoft Teams
• Managing Voicemail in Microsoft Teams
• Voice Recognition Features and Capabilities
• Configuring Call Queues in Microsoft Teams
• Configuring Auto Attendants in Microsoft Teams
• Configuring Holidays in Microsoft Teams
• Configuring Dial Plans in Microsoft Teams
• Configuring Call Sharing and Group Call Pickup in Microsoft Teams5
• Sharing a Phone Line with Delegates in Microsoft Teams
• Dial Pad Configuration in Microsoft Teams
• Course Summary

MS-700 - Managing Microsoft Teams: Monitoring & Reporting

Course: 1 Hour, 24 Minutes

• Course Overview
• Managing Feedback Policies in Microsoft Teams
• Monitoring and Alerting in Microsoft Teams
• Managing Alerts in Microsoft Teams
• Retrieving and Searching Audit Logs
• Monitoring and Reporting on Team Creation and Deletion
• Tracking Guest Access
• Adding and Updating Reporting Labels
• Microsoft 365 Usage Reports
• Accessing Microsoft 365 Usage Reports
• Viewing and Analyzing User Activity Reports
• Accessing and Interpreting App Usage Reports
• Viewing and Interpreting Device Usage Reports
• Observing and Analyzing PSTN Reports
• Examining and Interpreting Live Event Usage Reports
• Course Summary

MS-700 - Managing Microsoft Teams: Assessing & Troubleshooting Issues

Course: 1 Hour, 39 Minutes

• Course Overview
• Collecting Client-side Logs
• Clearing the Teams Client Cache
• Using Self-help Diagnostics for Microsoft Teams
• Classic Teams Installation and Update Issues Troubleshooting
• Troubleshooting Teams Sign-in Issues
• Reviewing and Interpreting Security Reports
• Improve Call Quality
• Set Up Call Analytics for Microsoft Teams
• The Microsoft Call Quality Dashboard (CQD)
• Setting Up the Call Quality Dashboard (CQD)
• Power BI and CQD Data
• Installing the Power BI Connector
• Viewing Microsoft Teams Utilization
• Security and Compliance Planning for Microsoft Teams
• Managing Security and Compliance Policies and Alerts
• Course Summary

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